Policy
Your application, in your hands
Sending a CV means sharing a part of your story. This page explains what Nhà An collects when you apply, what we use it for, how long we keep it and how to ask for deletion.
Summary
Four things to know first
When you apply through the website form, email or Zalo, Nhà An only asks for what is truly needed to contact you and assess your fit.
Nhà An processes personal information in accordance with the Law on Personal Data Protection (effective January 1, 2026) and its implementing regulations.
- Used only for hiring at Nhà An
- Never sold or traded to advertisers
- Kept for up to 12 months, or deleted sooner when you ask
- You can view, correct, delete and withdraw your consent
Collection
Nhà An collects when you apply
This list matches the application form on the website. If you apply by email or Zalo, just mention the same items; no extra documents are needed.
| What to | Used for | Notes |
|---|---|---|
| Full name | Addressing you and managing your application | Required |
| Phone number or Zalo | Scheduling a chat and sharing results | Required |
| Position and branch | Routing your application to the right person | Selected in the form |
| Year of birth, area, available shifts | To know your age, which branch you live closest to and when you are free so we can plan shifts | Required, brief answers are fine |
| CV (PDF, DOC, DOCX or image, up to 3 MB) | To get to know you better and plan your training | Optional; you can apply with no experience |
How Nhà An handles it
What Nhà An does and doesn't do
Nhà An will
- Let only the hiring lead and the relevant branch manager see your application
- Contact you only through the channel you left
- Tell you when your application is passed to another branch or position
- Delete your application when the retention period ends or when you ask
Nhà An will not
- Sell or share your application with advertisers
- Post candidate information on social media or the website
- Call or message you for anything other than hiring
- Ask you to pay any fee to have your application considered
Good to keep in mind
- No need to put your ID number, health status or religion in your CV
- If you are under 18, please talk with a parent or guardian before sending your application
- Only submit your own information, or that of someone who has agreed to let you refer them
Retention
Applications are kept for up to 12 months
If there is no suitable position this time, Nhà An may keep your application for up to 12 months so we can contact you when a new shift or position opens, especially while the branches prepare to open.
When the period ends, or as soon as you ask for deletion, Nhà An will delete your application from storage, unless the law requires otherwise. If you become an employee, your information moves to an employee file governed by separate labor regulations, and you will be clearly notified.
Your rights
You have these rights
Under personal data protection law, data subjects have many rights over their information. For your application, you can:
Know and access
- Know what information Nhà An holds about you
- Review it and receive a copy
Correct and delete
- Request a correction when information is inaccurate
- Request deletion of your application at any time
- Withdraw consent you gave earlier
Restrict and respond
- Request restriction of, or object to, the processing of your information
- File a complaint with Nhà An or the competent authority if you believe your information was misused
Read more
Before you apply, you may want to read
Quick questions about candidate data
How do I delete an application I already sent?
Message us on Zalo at 0865 920 041 or email contact@tiemnhaan.com with your full name and the position you applied for. Nhà An will verify your identity, delete your application and confirm back to you.
Will my application be sent to another branch?
Only if the branch you chose doesn't need anyone right now, or you agree to let Nhà An consider another position. Nhà An will let you know.
What if I think my information is being misused?
Please contact us right away by the email or Zalo above. Nhà An will investigate, respond and fix the issue as soon as possible. You also have the right to file a complaint with the competent authority under the law.
Last updated: November 7, 2026. This policy may be adjusted as Nhà An opens its branches; the latest version is always on this page.
Ready to join Nhà An?
Your application is handled with the same care as a freshly brewed cup of tea. See open positions or ask us more about personal data.