Our promise
Eat with confidence, starting with clarity
Ingredients with known origins, vegetarian dishes, broth made from vegetables, allergens clearly noted. These are the standards Nhà An set for itself before opening its doors.
Why this page exists
What goes into your cup and onto your plate, you have a right to know
A good meal should first put the person eating it at ease. That's why Nhà An has written down its principles on ingredients, preparation and how we label what's in each dish, so you can read them before choosing.
Nhà An is in its Coming Soon phase, so these are the standards our team has set for all 5 branches when they open. We have not announced any certifications and will not use a certification label until we hold one.
- 100%
- Of the kitchen's dishes are vegetarian
- 4 hours
- Tea concentrate is brewed fresh again
- 05:00
- The oven starts baking every day
- 6 groups
- Of common allergens are labeled
Six promises
What Nhà An always keeps to
Traceable ingredients
Bao Loc oolong, Tan Cuong green tea, West Lake (Ho Tay) lotus rice, seasonal fruit. Nhà An works directly with farming households so we know exactly what goes into our food and drinks.
100% vegetarian dishes
Every dish we serve is vegetarian. Vegan dishes, meaning no eggs and no dairy, are marked separately at the counter so they're easy to spot.
Vegetable broth, no MSG
Our broth is simmered from vegetables. Nhà An uses no MSG, so the sweetness comes from the ingredients themselves.
Tea concentrate brewed fresh every 4 hours
After each 4-hour cycle, the old tea concentrate is replaced with a fresh batch, so every cup tastes as if just brewed.
Baked fresh daily
The oven is lit from 5 a.m., and our pastries are made with wheat flour and cultured butter.
We listen to feedback
If a dish isn't quite right, an ingredient isn't clear, or service falls short, tell us. Nhà An will read and respond to your feedback.
Our general process
From ingredient to your hands
This is the general process Nhà An aims for at every branch, and we'll keep refining it once we're up and running.
Choosing and receiving ingredients
Every batch is checked for color, smell and expiry date before it goes into storage.
Prepping and storing
Vegetables, tofu, milk and flour are stored properly, kept apart by group and labeled with the date received.
Making small batches
Tea roasted in small batches, tea concentrate brewed fresh, pastries baked from early morning, silken tofu made every morning.
Keeping the counter and kitchen clean
Staff wash their hands before each shift and when switching tasks, and counters and tools are cleaned every shift.
Clear labeling
Allergens and vegan dishes are marked so you know what's in your food before you order.
Ingredient notes
Six ingredient groups that can cause allergies
The table below is a general reference only. Ingredients for each dish will be posted at the counter when we open.
| Ingredient group | Commonly found in |
|---|---|
| Milk | Milk tea, cloud cream, cakes with cream, pastries made with butter |
| Eggs | Some pastries and cakes |
| Gluten | Wheat flour in pastries and baked goods; soy sauce and some seasonings may also contain gluten; oats are prone to gluten cross-contact |
| Soy | Tofu, soy sauce and soybean pastes in many vegetarian dishes |
| Tree nuts and peanuts | Pastries, toppings and sprinkled garnishes in many bakeries |
| Sesame | Some baked goods, vegetarian dishes and sprinkled seasonings |
For you
Choose your food with more confidence
Spotting vegan dishes
- Look for the vegan label at the counter or on the dish
- Vegan means no eggs and no dairy
- Drinks can be switched from fresh milk to oat milk
- If you follow specific dietary rules, ask our staff before ordering
If you have an allergy
- Tell our staff before you order
- Ask about the ingredients in any dish you're interested in
- Our kitchen shares work areas, so traces of ingredients can't be completely ruled out
- For severe allergies, please consult your doctor
What Nhà An promises to do
- Answer honestly about ingredients whenever you ask
- Never claim that our food or drinks cure or treat any illness
- Update our labels whenever a recipe or ingredient changes
Behind the scenes
A closer look at the counter and kitchen
Frequently asked questions
Does Nhà An hold any food safety certifications?
Not at the moment. Nhà An has not announced any certifications and will not use a certification label until we hold one. What's described here are the principles our team has set for opening.
Do the vegetarian dishes at Nhà An contain eggs or dairy?
All of our dishes are vegetarian, but some may use eggs or dairy. Vegan dishes, meaning no eggs and no dairy, are marked separately at the counter.
What should I do if I have an allergy?
Tell our staff which ingredients you're allergic to and ask about the dish you'd like to order. Because our kitchen shares work areas, we can't completely rule out traces of those ingredients. If your allergy is severe, please consult your doctor.
Where can I give feedback on food quality?
You can send it through our feedback page, call or message us on Zalo at 0865 920 041, or email contact@tiemnhaan.com.
This page describes the principles Nhà An will follow when it opens and may be updated. Last updated: 07/11/2026.
Anything you'd like to ask?
Want to know what's in a dish, or have feedback for us? Nhà An is always ready to listen.
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